Start with a free consult. Build only what earns its place.

Rules decide, the model drafts, a person approves. We are model-agnostic: we build with Claude or OpenAI models such as Codex, whichever fits the job. Build and monthly prices are confirmed after the audit.

Free consult, then an audit if it fits

30-minute consult

Free

A call to work out what your venue needs, and a straight answer on whether we can help.

A close look at how your venue runs

Paid

We go through your week and find where staff time leaks and which agent, if any, fits.

from A$1,500

Four agents. A person approves the parts that matter.

They connect to your tools. They do not replace them.

Enquiry agent

What it does. Drafts booking replies and function quotes from your own menus and rules.

A person approves. Every booking, quote and price. Allergy and dietary questions always go to a person.

Menu costing engine

What it does. Works out plate costs and margins from your recipes and supplier prices.

A person approves. Any menu price change.

Kitchen Brain

What it does. Answers staff questions from your own recipes, prep notes and allergen details.

A person approves. All recipe and allergen content. Any guest allergy question goes to a person in the kitchen.

Review reply agent

What it does. Drafts replies to public reviews in your venue’s voice.

A person approves. Every public reply. Nothing posts on its own.

The audit may find other jobs worth fixing.

  • Rosters and labour costs
  • A daily brief for the owner
  • Prep lists and stocktake
  • Opening, closing and food-safety checklists
  • Online ordering and gift vouchers
  • Function and event run sheets
  • Tools that do not talk to each other

Quoted after the audit.

Measure what matters

Reports

See what came in, what was answered and what turned into a booking. Every number below is an invented example, not a client result.

  • Median reply time Example9 minfrom 4 hours
  • Reviews answered Example100%from 38%
  • Dishes costed Example46+46 this month
EnquiriesAfter hours

How busy are your nights?

Saturday brings the most after-hours messages. Each one has a draft waiting by morning.

After-hours enquiries41+18% vs last weekExample week
Example week: after-hours enquiries by day, peaking at 12 on Saturday 04812Monday: 3 enquiries3MonTuesday: 2 enquiries2TueWednesday: 4 enquiries4WedThursday: 5 enquiries5ThuFriday: 9 enquiries9FriSaturday: 12 enquiries12SatSunday: 6 enquiries6Sun
After-hours enquiries, example week
DayEnquiries
Monday3
Tuesday2
Wednesday4
Thursday5
Friday9
Saturday12
Sunday6
Replies

How are messages handled?

Most go out with our draft, edited or not. Anything unusual goes to a person.

Example month: 62% sent as drafted, 20% edited then sent, 12% needed a person, 6% spam filtered82%sent with our draft
  • Sent as drafted62%
  • Edited, then sent20%
  • Needed a person12%
  • Spam filtered6%

Example month

Bookings

How many enquiries become bookings?

Fast replies stop people booking somewhere else while they wait.

Enquiry to booking56%Example week
Example week: 41 enquiries, 38 drafts approved, 23 bookings Enquiries · 41Approved · 38Booked · 23 100% 93% 56%
Example week
StageCount
Enquiries41
Drafts approved38
Bookings23
VolumeExample

How much does the agent take off your plate?

About six in seven messages are drafted for you. The rest are flagged for a person.

Messages handled, last 60 days1284Example
Drafted by the agentNeeded a personNewest day

Example: about 21 messages a day over 60 days, busiest on Fridays and Saturdays, with roughly one in seven needing a person.

  1. Enquiries answeredEvery after-hours message gets a draft by morning.
  2. Quotes pricedFunction quotes built from your packages and minimums.
  3. Plate costs trackedSupplier price changes flow into your margins.

Connect what you already use.

Your POS, bookings, accounts and socials, working together. Nothing to replace.

Example setup: your POS, bookings, accounts, Google listing and Instagram connect to Gen4 Wu Labs, which applies your rules and drafts enquiry replies, function quotes, plate costs and review replies for you to approve.Your toolsDrafted for you to approvePOSBookingsAccountsGoogle listingInstagramEnquiry repliesDraftFunction quotesDraftPlate costsDraftReview repliesDraftGen4 Wu LabsYour rules applied
  1. Your toolsPOS, bookings, accounts, Google listing, Instagram
  2. Your rulesHours, prices, group sizes, tone
  3. Gen4 Wu LabsConnects them through their APIs
  4. Agents draftEnquiries, costings, review replies
  5. You approveThen a daily report to your inbox
Example setup. Logos belong to their owners; no partnership is implied.

Pricing at a glance

Every venue is different, so I don’t do one-size-fits-all prices. I look at your business first, then we work out what’s right for you. Think of these numbers as a starting point.

Indicative pricing by tier
Tier Starting guide
Free consult Free
Venue website From A$790, or from A$99 a month over 12 months (A$1,188 in total)
Venue Ops Audit from A$1,500
Agent builds Around A$5,000 to A$25,000
Monthly care Around A$1,500 to A$4,000 per month

I confirm every price with you once I have seen how your venue runs. Website fixes are listed on the websites page. Training is priced on request.

How many hours could you get back?

Use your own numbers.

Estimate

Time back each week

3.3 hours

Worth each year

A$5,900

An estimate, not a promise. It assumes drafts cut handling time by about 70%, and you still read and approve each one.

Check it with us, free

Not just agents. If you can describe it, we can build it.

We are not a classic AI agency selling one product. Every build is custom, made for the way your business works.

  • Mac apps, built for your team and your machines.
  • Reverse engineering: we work out how a tool or process works, then rebuild it your way.
  • Web tools, dashboards and internal apps.
  • Connections between the systems you already use.

Reverse engineering only for software and data you own or have the right to use.

Ask questions of everything you have.

RAG on your documents

We build RAG over your menus, recipes, supplier invoices, policies, emails and spreadsheets. Answers come from your own documents, with the source shown, not from guesses.

Staff questionIs the lamb shoulder gluten free?
Answer from your documentsYes. The marinade uses tamari, not soy sauce. Check the jus if a guest asks for coeliac.Source: Recipe card, Lamb shoulder v3

Example.

How we look after your data.

  • Your data stays in accounts you own.
  • Encrypted in transit, and at rest where the service supports it.
  • Access only for the people who need it.
  • Guest and staff personal details removed or protected.
  • Business AI services that do not train their models on your data.
  • A record of what was sent and who approved it.

This is what we set up for each client build. No security certification is claimed.

What we do not do

  • We do not replace your systems.
  • Nothing important posts, sends or books without your approval.
  • We do not guarantee revenue or any other result.

FAQ

Do I have to start with the audit?

Start with the free 30-minute consult. If something is worth building, the audit then fixes the scope and price before you commit to a build.

Why are build prices a range?

Scope varies from venue to venue. The ranges are indicative. Price is confirmed after the audit.

Do I need to change my booking, rostering or accounting tools?

No. The tools connect to what you already use. What can connect depends on your setup, and we check that in the audit.